Frequently Asked Questions

How Many Do Your Cabins Sleep?

Moose, Bear, Elk, and Whitetail Cabins offer 2 queen beds with a queen sleeper sofa and a futon mattress in the loft, and will sleep 6 guests comfortably. For larger groups, Fox Den has 3 bedrooms, 2 bathrooms, and a sleeper sofa.

What Do I Need To Bring?

All you need to bring with you are your toiletries and clothes. We want your stay to be as relaxing and uncomplicated as possible. Our complimentary items include coffee pots & filters, hairdryers, iron and ironing board, hand soap and soap for dishes. We provide a supply of paper products, such as paper towels and toilet paper. Standard linens are provided:

  • (2) sets of queen sheets (2 flat sheets, 2 fitted sheets, 4 pillowcases)
  • (4) bath towels
  • (4) wash clothes
  • (4) hand towels
  • (2) dish clothes
  • (2) dish towels

Extra linens are available for a fee. Linens are the property of Big Bear Cabin Rentals and are not to be removed from the cabins or fees will be incurred.

Where Can I Get Groceries?

You will find four different locations available to you within miles from the cabins. There are three Ingles grocery stores and BiLo. There is also a Wal-Mart handy for any forgotten items.

When is Check-In and Check-Out?

Regular check-in time is 4 p.m. and regular check-out time is 11 a.m.

Can We Get a Later Check-out Time and/or an Earlier Check-In Time?

We try to maintain a strict check-in and check-out time, so that we may allow adequate cleaning between guests. However, we will try to be as understanding as possible, especially if there are no guests scheduled directly before or after your stay.


We would suggest that you bring a light jacket year-round, just in case. The temperatures can dip into the high 40’s and 50’s even in summer months. We do not usually see snow, but that doesn’t mean that the ski resorts around the area will be without. Just be sure to check our link to the
“The Weather Channel” before packing your bags.


Smoking is not permitted in our cabins.

Phone Service

The cabins do not have phones.

Is Internet available?

Yes, wireless internet is on the location free of charge at Big Bear.

What TV channels are available?

Cable is provided at the cabins and includes the major networks and your basic cable TV package.

Do you allow pets?

A maximum of 2 pets is allowed. A non-refundable pet fee of $100 per pet applies.


We ask that you clean the units to the condition they were in when you arrived.

Fire Pits

Firewood bundles for use with the fire pits are available for pick-up at our office. The cost is $5.00 per bundle.